Terms of Use

Prroperties Maintenance Terms of use

Effective date: 12/13/2022
Welcome to Prroperties. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the "Services"), including, without limitation, any request to receive information about, or to purchase any of the products made available through our website(s) (each, a "Product"). Your purchase of any Products will also be governed by any other terms made available by us to you during the sales process. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:
Email: [email protected]
Phone: +1 415-873-1161
Address: 1601-1 N. Main St. #3159; SMB 15858; Jacksonville, FL 32206
These Terms of Use (the "Terms") are a binding contract between you and Prroperties LLC ("Prroperties," "we" and "us"). Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect

while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy;, and any other accompanying terms and conditions of sale entered into between you and us for the sale of any Products. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions ("Additional Terms"), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.

Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Terms,automatic renewals, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court. PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.


Will these Terms ever change?

We are constantly trying to improve our Services and Products, so these Terms may need to change along with our Services and Products. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at Prroperties.com, send you an email, and/or notify you by some other means.
If you don't agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

What about my privacy?

Prroperties takes the privacy of its users very seriously. For the current Prroperties Privacy Policy, and Children's Online Privacy Protection Act
The Children's Online Privacy Protection Act ("COPPA") requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age; if you are a child under 13 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided us personal information, please contact us at [email protected].

What is Prroperties?

Prroperties is a technology driven property management platform modernizing homeownership. We are offering a complete home operations and maintenance service powered by technology. At the core of our offering are our home managers, who are equipped with technology tools to connect with homeowners and third-party service providers, proactively maintain homes, and make maintenance recommendations. Our software connects homeowners, our property managers, and third-party service providers to manage home activity, recommend proactive maintenance, Prroperties will arrange for and obtain certain property management services ("Property Management Services") through a homeowner's preferred list of service providers or from a network of third party providers ("Providers"). Prroperties is not itself in the business of providing any services, and is not involved in the actual performance of any services.

Descriptions, images, references, features, content, prices, and availability of any Property Management Services made available through the Prroperties platform are subject to change without notice. The inclusion of any Property Management Services at a particular time does not imply or warrant that they will be available at any time. We reserve the right, with or without prior notice, to limit or discontinue any Property Management Services or to bar any user from ordering or arranging for Property Management Services.

Prices and fees for Property Management Services can be found on our Property Management Services page;. Such prices and fees may not include additional Provider charges or taxes, which will be noted in the payment terms presented to you during the checkout process. You may find more information about returns and refunds by contacting us at [email protected]. If you have any questions about a particular service, please contact us at [email protected].

By placing an order for or purchasing Property Management Services, you agree to grant to applicable Providers and their employees, agents, and personnel (collectively, "Provider Personnel") the right to access, enter upon and use the home or property address you have designated and the contents thereof and the appurtenances thereto to provide the service. Further, you acknowledge and agree that Providers shall not be liable for any deficiency in performing the Property Management Services if such deficiency results from your failure to provide full and timely cooperation and assistance, or any refunds, rebates, credits, or other amounts relating to the foregoing.

Providers and Provider Personnel are independent contractors and not employees, partners, agents, or joint venturers of Prroperties. Prroperties shall not be liable or responsible for any services provided by or on behalf of Providers, or any errors or misrepresentations made by any of them. By agreeing to have Property Management Services or other services performed by Providers, you agree to bear responsibility for receipt of such services. You hereby acknowledge that Prroperties does not supervise, direct, control, or monitor a Provider's provision of services. Any interactions or disputes between you and a Provider or Provider Personnel are solely between you and that Provider. Prroperties and its licensors shall have no liability, obligation or responsibility for any interaction between you and any Provider or Provider Personnel. Please see our "Frequently Asked Questions" page; for more information regarding Property Management Services.

What are the basics of using Prroperties?

You may be required to sign up for an account, select a password and user name ("Prroperties User ID"), and provide us with certain information or data, such as your contact information, and information about your home or property. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Prroperties User ID a name that you do not have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you've received your parent's or guardian's permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf).
You will only use the Services you obtain for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren't authorized to use the Services. We can't and won't be responsible for your using the Services or Products in a way that breaks the law.

You will not share your Prroperties User ID, account or password with anyone, and you must protect the security of your Prroperties User ID, account, password and any other access tools or credentials. You're responsible for any activity associated with your Prroperties User ID and account.

What about messaging?

As part of the Services, you may receive communications through the Services, including messages that Prroperties sends you (for example, via email or SMS). When signing up for the Services, you will receive a welcome message and instructions on how to stop receiving messages. By signing up for the Services and providing us with your wireless number, you confirm that you want Prroperties to send you information regarding your account or transactions with us, which may include Prroperties using automated dialing technology to text you at the wireless number you provided, and you agree to receive communications from Prroperties, and you represent and warrant that each person you register for the Services or for whom you provide a wireless phone number has consented to receive communications from Prroperties. You agree to indemnify and hold Prroperties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to your breach of the foregoing.

Are there restrictions in how I can use the Services?

You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission (as those terms are defined below), to the Services, or otherwise use or interact with the Services, in a manner that:

  1. infringesorviolatestheintellectualpropertyrightsoranyotherrightsofanyoneelse(includingPrroperties);

  2. violatesanylaworregulation,including,withoutlimitation,anyapplicableexportcontrollaws,privacylawsorany

    other purpose not reasonably intended by Prroperties;

  3. isdangerous,harmful,fraudulent,deceptive,threatening,harassing,defamatory,obscene,orotherwise


  4. jeopardizesthesecurityofyourPrropertiesUserID,accountoranyoneelse's(suchasallowingsomeoneelseto

    log in to the Services as you);

  1. attempts,inanymanner,toobtainthepassword,account,orothersecurityinformationfromanyotheruser;

  2. violatesthesecurityofanycomputernetwork,orcracksanypasswordsorsecurityencryptioncodes;

  3. runsMaillist,Listserv,anyformofauto-responderor"spam"ontheServices,oranyprocessesthatrunorare

    activated while you are not logged into the Services, or that otherwise interfere with the proper working of the

    Services (including by placing an unreasonable load on the Services' infrastructure);

  4. "crawls,""scrapes,"or"spiders"anypage,data,orportionoforrelatingtotheServicesorContent(throughuseof

    manual or automated means);

  5. copiesorstoresanysignificantportionoftheContent;or

10.decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information

of or relating to the Products or Services.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services.

What are my rights in the Services?

The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions (as defined below) and so forth (all of the foregoing, the "Content") are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won't use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else's (including Prroperties') rights.

Subject to these Terms, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for any purpose other than using the Services is expressly prohibited without prior written permission from us. You understand that Prroperties owns the Services. You won't modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services may allow you to copy

or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply.

What about anything I contribute to the Services – do I have to grant any licenses to Prroperties or to other users?

User Submissions

Anything you post, upload, share, store, or otherwise provide through the Services is your "User Submission". Some User Submissions may be viewable by other users. You are solely responsible for all User Submissions you contribute to the Services. You represent that all User Submissions submitted by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations.

You agree that you will not post, upload, share, store, or otherwise provide through the Services any User Submissions that: (i) infringe any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.); (ii) contain sexually explicit content or pornography; (iii) contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group; (iv) exploit minors; (v) depict unlawful acts or extreme violence; (vi) depict animal cruelty or extreme violence towards animals; (vii) promote fraudulent schemes, multi-level marketing (MLM) schemes, get rich quick schemes, online gaming and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or (viii) that violate any law.
In order to display your User Submissions on the Services, and to allow other users to enjoy them (where applicable), you grant us certain rights in those User Submissions (see below for more information). Please note that all of the following licenses are subject to our Privacy Policy; to the extent they relate to User Submissions that are also your personally-identifiable information.
By submitting User Submissions through the Services, you hereby do and shall grant Prroperties a worldwide, non-exclusive, perpetual, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, truncate, aggregate, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with this site, the Services and our (and our successors' and assigns') businesses, including

without limitation for promoting and redistributing part or all of this site or the Services (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your account or the Services. You also hereby do and shall grant each user of this site and/or the Services a non-exclusive, perpetual license to access your User Submissions through this site and/or the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions, including after your termination of your account or the Services. For clarity, the foregoing license grants to us and our users do not affect your other ownership or license rights in your User Submissions, including the right to grant additional licenses to your User Submissions, unless otherwise agreed in writing. You represent and warrant that you have all rights to grant such licenses to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other intellectual property or proprietary rights.

What if I see something on the Services that infringes my copyright?

In accordance with the DMCA, we've adopted the following policy toward copyright infringement. We reserve the right to (1) block access to or remove material that we believe in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users and (2) remove and discontinue service to repeat offenders.

1. ProcedureforReportingCopyrightInfringements.Ifyoubelievethatmaterialorcontentresidingonoraccessible through the Services infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the following information to Prroperties' Designated Agent to Receive Notification of Claimed Infringement (our "Designated Agent," whose contact details are listed below):

2. Aphysicalorelectronicsignatureofapersonauthorizedtoactonbehalfoftheownerofthecopyrightthathas been allegedly infringed;

  1. Identificationofworksormaterialsbeinginfringed;

  2. Identificationofthematerialthatisclaimedtobeinfringingincludinginformationregardingthelocationofthe

    infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Company is

    capable of finding and verifying its existence;

  3. Contactinformationaboutthenotifierincludingaddress,telephonenumberand,ifavailable,emailaddress;

  4. Astatementthatthenotifierhasagoodfaithbeliefthatthematerialidentifiedin(1)(c)isnotauthorizedbythe

    copyright owner, its agent, or the law; and

  5. Astatementmadeunderpenaltyofperjurythattheinformationprovidedisaccurateandthenotifyingpartyis

    authorized to make the complaint on behalf of the copyright owner.

  6. OnceProperBonaFideInfringementNotificationisReceivedbytheDesignatedAgent.Uponreceiptofaproper

    notice of copyright infringement, we reserve the right to:

  7. removeordisableaccesstotheinfringingmaterial;

10.notify the content provider who is accused of infringement that we have removed or disabled access to the

applicable material; and
11. terminate such content provider's access to the Services if he or she is a repeat offender.
12.Procedure to Supply a Counter-Notice to the Designated Agent. If the content provider believes that the material

that was removed (or to which access was disabled) is not infringing, or the content provider believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or, pursuant to the law, the content provider may send us a counter-notice containing the following information to the Designated Agent:

13.A physical or electronic signature of the content provider;
14.Identification of the material that has been removed or to which access has been disabled and the location at which

the material appeared before it was removed or disabled;
15.A statement that the content provider has a good faith belief that the material was removed or disabled as a result

of mistake or misidentification of the material; and
16.Content provider's name, address, telephone number, and, if available, email address, and a statement that such

person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider's address is located, or, if the content provider's address is located outside the United States, for any judicial district in which Company is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Designated Agent, Company may, in its discretion, send a copy of the counter-notice to the original complaining party informing that person that Company may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Company's discretion.

Please contact Prroperties' Designated Agent at the following address: Prroperties LLC
Attn: Designated Agent
1601-1 N. Main St. #3159; SMB 15858; Jacksonville, FL 32206

Who is responsible for what I see and do on the Services?

Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren't liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can't guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services. You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.

The Services may contain links or connections to third-party websites or services that are not owned or controlled by Prroperties. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Prroperties is not responsible for such risks.
Prroperties has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, Prroperties will not and cannot monitor, verify, censor or edit the content of any third-party site or service. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each

third-party website or service that you visit or utilize. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.

Who is responsible for the Property Management Services?

Your interactions with organizations and/or individuals found on or through the Services, including with respect to payment and performance of Property Management Services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Prroperties shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

If there is a dispute between participants on this site or Services, or between users and any third party, including without limitation any Provider, Provider Personnel, or other user, you agree that Prroperties is under no obligation to become involved. In the event that you have a dispute with any Provider or other third party in connection with the Services, you release Prroperties, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

Will Prroperties ever change the Services?

We're always trying to improve our Products and Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We'll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn't always practical. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

Do the Services cost anything?

Products are offered at the prices set forth on our Services page;, and you may choose to purchase Products through the Prroperties.com website or our mobile applications. Any subscription to the Services will only commence after we have received your first payment; you will not be able to commence receiving Services or Products until such initial installment is received. Prroperties may suspend, limit or cancel the Services, and it reserves the right to refuse any order. In the event Prroperties needs to make a change to an order, it will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made. The prices displayed are quoted in U.S. currency and are valid only in the United States. Prices are subject to change at any time. Sales tax will be determined by the shipping address of the order and will automatically be added to the order. Prroperties is required by law to apply sales tax to orders to certain states. Purchased Products will be shipped to the shipping address of the order. Information about our shipping rates and return policy can all be found on our Frequently Asked Questions page;.Any payment terms presented to you in the process of purchasing Products are deemed part of these Terms.

Note that if you elect to receive text messages through the Services, data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Services.

1. Billing.Asnotedabove,inordertocommenceyousubscriptionfortheServices,wemustreceivetheinitial payment. We use a third-party payment processor (the "Payment Processor") to bill you through a payment account linked to your account on the Services (your "Billing Account"). The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. Currently, we use Plaid, Inc. and Stripe, Inc. as our Payment Processor. You can access Plaid's Terms of Service and Privacy Policy at https://plaid.com/legal/#consumers. You can access Stripe's Terms of Service at https://stripe.com/us/checkout/legal and their Privacy Policy at https://stripe.com/us/privacy.We are not responsible for any error by, or other acts or omissions of, the Payment Processor. By choosing to purchase Products, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any such Products in accordance with the applicable payment terms, and you authorize us, through the Payment Processor, to charge your chosen payment provider (your "Payment Method"). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment.

  1. PaymentMethod.ThetermsofyourpaymentwillbebasedonyourPaymentMethodandmaybedeterminedby agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

  2. RecurringBilling.SomeoftheProductsmaybesoldasasubscription,consistingofaninitialperiodforwhichthere is a one-time charge, followed by recurring period charges for additional Products as agreed to by you ("Paid Subscription"). Your Paid Subscription will begin once we receive your first payment. By choosing a Paid Subscription, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO ACCOUNT SETTINGS APP.Prroperties.COM.


  4. ChangeinAmountAuthorized.IftheamounttobechargedtoyourBillingAccountvariesfromtheamountyou preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment

Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges,

including during or at the end of each billing cycle.

  1. Auto-RenewalforPaidSubscriptions.Unlessyouoptoutofauto-renewal,whichcanbedonethroughemailing

    [email protected], any Paid Subscription(s) you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Paid Subscription(s) at any time, go to account settings;. In order to cancel a Paid Subscription, you must provide us at least sixty (60) days prior notice through emailing us at [email protected] or [email protected]. If you terminate a Paid Subscription, you may use your subscription until the end of your then-current term, and your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If you do not want to continue to be charged on a recurring basis, you must cancel the applicable Paid subscription through terminating your Prroperties account AT LEAST SIXTY (60) DAYS before the end of the recurring TERM. Paid subscriptions cannot be terminated before the end of the period for which you have already paid, and except as expressly provided in these terms, Prroperties will not refund any fees that you have already paid.

  2. ReaffirmationofAuthorization.Yournon-terminationorcontinueduseofaPaidSubscriptionreaffirmsthatweare authorized to charge your Payment Method for that Paid Subscription. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Subscription.

  3. FreeTrialsandOtherPromotions.AnyfreetrialorotherpromotionthatprovidesaccesstofreeProductsorfree Paid Subscriptions must be used within the specified time of the trial. You must stop using a Paid Subscription before the end of the trial period in order to avoid being charged for that Paid Subscription. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Subscription, please contact us at [email protected].

What if I want to stop using the Services?

You're free to do that at any time by providing us at least sixty (60) days notice by emailing us at [email protected]; please refer to our Privacy Policy;, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services. You acknowledge that if you or we cancel your account or subscription, you will be responsible for any Services performed, but not invoiced prior to termination, this may include services provided to you by Providers or Provider Personnel, as well as any Products ordered, but not delivered, prior to termination. You acknowledge and agree that the authorization to charge your Payment Method will continue until all such amounts have been fully paid. In the event that your Payment Method rejects any payment, you agree that you are responsible for such payment and will make payment within ten (10) days following receipt of an invoice from us.
Prroperties is also free to terminate (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms. Prroperties has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.
Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.
If you have deleted your account by mistake, contact us immediately at [email protected] – we will try to help, but unfortunately, we can't promise that we can recover or restore anything.
Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the arbitration agreement.

What about Mobile Applications?

You acknowledge and agree that the availability of our mobile application is dependent on the third party stores from which you download the application, e.g., the App Store from Apple or the Android app market from Google (each an "App Store"). Each App Store may have its own terms and conditions to which you must agree before downloading mobile applications from such store, including the specific terms relating to Apple App Store set forth below. You agree to comply with, and your license to use our application is conditioned upon your compliance with, such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise

conflict with, the terms and conditions of these Terms of Use, the more restrictive or conflicting terms and conditions in these Terms of Use apply.

I use the Prroperties App available via the Apple App Store – should I know anything

about that?

These Terms apply to your use of all the Services, including our iOS applications (the "Application") available via the Apple, Inc. ("Apple") App Store, but the following additional terms also apply to the Application:

  1. BothyouandPrropertiesacknowledgethattheTermsareconcludedbetweenyouandPrropertiesonly,andnot with Apple, and that Apple is not responsible for the Application or the Content;

  2. TheApplicationislicensedtoyouonalimited,non-exclusive,non-transferrable,non-sublicensablebasis,solelyto be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Services;

  3. YouwillonlyusetheApplicationinconnectionwithanAppledevicethatyouownorcontrol;

  4. YouacknowledgeandagreethatApplehasnoobligationwhatsoevertofurnishanymaintenanceandsupport

    services with respect to the Application;

  5. IntheeventofanyfailureoftheApplicationtoconformtoanyapplicablewarranty,includingthoseimpliedbylaw,

    you may notify Apple of such failure; upon notification, Apple's sole warranty obligation to you will be to refund to

    you the purchase price, if any, of the Application;

  6. YouacknowledgeandagreethatPrroperties,andnotApple,isresponsibleforaddressinganyclaimsyouorany

    third party may have in relation to the Application;

  7. Youacknowledgeandagreethat,intheeventofanythird-partyclaimthattheApplicationoryourpossessionand

    use of the Application infringes that third party's intellectual property rights, Prroperties, and not Apple, will be

    responsible for the investigation, defense, settlement and discharge of any such infringement claim;

  8. YourepresentandwarrantthatyouarenotlocatedinacountrysubjecttoaU.S.Governmentembargo,orthathas been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S.

    Government list of prohibited or restricted parties;

9. BothyouandPrropertiesacknowledgeandagreethat,inyouruseoftheApplication,youwillcomplywithany applicable third-party terms of agreement which may affect or be affected by such use; and

10.Both you and Prroperties acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.

Can I refer other users?

From time to time Prroperties may offer rewards or incentives for referring others to the Services. For details of any current referral offers, please see our referral page;. The referring user ("Referrer") may refer individuals or entities who are neither current customers of Prroperties nor registered users of the Services ("Referee"). A registered user is a person or entity that already has an existing account with Prroperties. There is no limit to the number of referrals that Referrer can make, nor the cumulative rewards or incentives that the Referrer may receive through such special offer, unless otherwise indicated. Referrer will receive the stated reward or incentive for each Referee sent by the Referrer that completes the required action described in that specific offer (such as signing up for an account or making a purchase). All Referees must be first-time recipients of the offer, and multiple referrals to the same individual or entity will be disregarded. Prroperties reserves the right to modify or terminate any special offers at any time and to revoke from Referrer and Referee the special offer at Prroperties' discretion for any reason or for no reason whatsoever. If Prroperties determines that Referrer or Referee is attempting to obtain unfair advantage or otherwise violate the terms or spirit of such special offer, Prroperties reserves the right to (a) revoke any rewards or incentives issued to either Referrer or Referee and/or (b) charge the Referrer or Referee for any rewards or incentives (1) used by Referrer or Referee prior to such revocation or (2) issued by Prroperties to any ineligible Referrer or Referee. All special offers are subject to any other terms, conditions and restrictions set forth on the Services or presented in connection with the special offer.

What else do I need to know?

Warranty Disclaimer_._ Prroperties and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Prroperties and all such parties together, the "Prroperties

Parties") make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services or any Products, and the Prroperties Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Prroperties Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services including, without limitation, any Products. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided "AS-IS" and without any warranty of any kind from the Prroperties Parties or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT,ALL PROPERTY MANAGEMENT SERVICES, AND ANY OTHER SERVICES OR PRODUCTS PURCHASED OR OFFERED (WHETHER OR NOT FOLLOWING SUCH RECOMMENDATIONS AND SUGGESTIONS) THROUGH THE SERVICES ARE PROVIDED BY Prroperties (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU WAIVE AND RELEASE US FROM ANY AND ALL INJURIES, DAMAGES, CLAIMS, LIABILITIES, AND COSTS ARISING FROM OR RELATED TO ANY ACT OR OMISSION OF ANY PROVIDER, PROVIDER PERSONNEL, OR ANY OTHER THIRD PARTY. WE ARE NOT RESPONSIBLE FOR EXAMINING OR EVALUATING THE OFFERINGS OF ANY THIRD PARTY OR ANY THIRD PARTY SERVICES OR PRODUCTS. YOUR PURCHASE AND USE OF PROPERTY MANAGEMENT SERVICES OR ANY OTHER SERVICES OR PRODUCTS IS SOLELY AT YOUR OWN RISK.


Indemnity. You agree to indemnify and hold the Prroperties Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account) and any Products, (b) your interactions with any Provider, Provider Personnel, or other third parties in connection with the Services, and (c) your violation of these Terms. In the event of such a claim, suit, or action ("Claim"), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Prroperties' prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice of Law. These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of Florida, without regard to the conflicts of laws provisions thereof.
Arbitration Agreement_._Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Prroperties and limits the manner in which you can seek relief from Prroperties. Both you and Prroperties acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Prroperties' officers, directors, employees and independent contractors ("Personnel") are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof.
(a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration.If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in Broward County, Florida. The arbitration will proceed in the English language, in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the "Rules") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract

disputes. The arbitrator shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.
(b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Prroperties will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Prroperties will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

(c) Small Claims Court; Infringement. Either you or Prroperties may assert claims, if they qualify, in small claims court in Broward County, Florida or any United States county where you live or work. Furthermore, notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.

(d) Waiver of Jury Trial. YOU AND Prroperties WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Prroperties are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Prroperties over whether to vacate or enforce an arbitration award, YOU AND Prroperties WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

(e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Prroperties is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.
(f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: 1601-1 N. Main St. #3159; SMB 15858; Jacksonville, FL 32206 postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the email address and/or telephone number associated with your account, and (iii) a clear statement that you want to opt out of these Terms' arbitration agreement.
(g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Prroperties to litigate any dispute arising out of or relating to the subject matter of these

Terms in court, then the foregoing arbitration agreement will not apply to either party, and both you and Prroperties agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, New York County, New York, or the federal district in which that county falls.
(h) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Prroperties.

Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that the Prroperties may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Prroperties agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Prroperties, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Prroperties, and you do not have any authority of any kind to bind Prroperties in any respect whatsoever.
Except as expressly set forth in the sections above regarding the Apple Application and the arbitration agreement, you and Prroperties agree there are no third-party beneficiaries intended under these Terms.


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